Communicate · Choose, Plan

Storyline — SCQA and the pyramid

Structures the argument before anyone opens a slide. Situation, complication, question, answer — then every point beneath grouped so it supports the line above it.

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Stage
03 Choose, 04 Plan
Works at
All levels
Maturity
Any
Time
Two hours, and it will change the work

What it is

Barbara Minto's pyramid, applied. The reader gets the answer first, then the small number of arguments supporting it, then the evidence beneath each. The opening is an SCQA: the situation everyone accepts, the complication that disturbs it, the question that raises, and your answer. Every point summarises the points beneath it, and anything that does not roll up belongs somewhere else.

Situation
What the reader already believes and would not argue with. Starting anywhere else spends the first minute establishing common ground instead of using it.
Complication
The thing that changed and makes the situation untenable. This is what creates the need for a decision, and skipping it is why some documents read as information rather than a case.
Question and answer
The question the complication forces, and your answer in one sentence. That answer is the governing thought and it belongs near the front, not saved for the end.
The pyramid rule
Every point summarises the group beneath it. A supporting argument that does not roll up into the point above belongs somewhere else, or nowhere.
Grouping and order
Arguments in a group are the same kind of thing, ordered deliberately — by time, by structure, or by degree of importance. A group ordered by nothing reads as a list.
The headline test
Read only the headlines, in order. If they do not make the argument on their own, the structure is unfinished and no amount of design will disguise it.
The mistake people makeBuilding the storyline in the order the work was done. The reader does not need the journey, they need the answer and a reason to believe it — and the analysis that took longest is rarely the one that persuades.
What it’s forThe analysis is finished and has to become something a decision-maker reads.
What it’s not forThe answer is not settled. A storyline built on an unfinished argument reads beautifully and decides nothing.

How you run it

  1. Write the governing thought firstOne sentence, the answer to the question. If it takes two sentences there are two arguments, and one of them is not the one you are making today.
  2. Draft the SCQA in four linesSituation, complication, question, answer. Four lines and no evidence yet. If the complication is weak, the whole document will feel optional.
  3. Group the supports, then order themThree or four arguments beneath the governing thought, each summarising real evidence. More than five means the grouping has not actually been done.
  4. Write every headline as an assertion"Q3 performance" says nothing. "We lost share in trade because lead times doubled" is a headline. The reader should be able to skim these alone and get it.
  5. Read the headlines aloud in sequenceIf the argument does not stand up spoken, without the pages, it will not stand up in the room either. This takes four minutes and saves the meeting.

The prompt

Two ways to run it

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