Getting help
One address, read by one person: scott@sqwyz.co.uk. Below are the things worth checking first.
Your partner cannot find the prompt library
The library is one folder on your machine that every engagement shares, and your partner records its path when you paste the team setup prompt. If you have moved the folder since, tell your partner where it is now and ask them to correct the path in their skill. If you have not downloaded it yet, it is on your account.
Run in Claude opens the wrong project
The button opens the Claude desktop app on the Code tab, but it cannot choose which folder you are in — we cannot see your disk. Open the project for that engagement first, then use the button, or copy the prompt and paste it wherever you are working.
Billing
Change or cancel your plan from your account, which opens the billing portal. If you were charged twice, charged after cancelling, or your plan is not showing what you paid for, email the address above and we will sort it out.
Something is broken
Tell us what you were doing, what you expected and what happened instead. The page address helps. If a prompt produced something obviously wrong, paste the first few lines — the method is the product, so a bad output is a bug worth hearing about.