Monitor · Plan, Review

Benefits realisation

Connects each initiative to the line in the accounts it is meant to move, and keeps checking. Most programmes report activity for two years and never establish whether the money arrived.

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Stage
04 Plan, 05 Review
Works at
All levels
Maturity
Established SME → Large organisation
Time
Half a day to set up, then a monthly rhythm

What it is

The discipline of tracking whether the benefits a business case promised actually arrive, in the accounts, on the timeline claimed. Each benefit gets a measurable baseline before delivery starts, a named owner outside the delivery team, and a profile showing when it should appear — so a shortfall is visible while there is still time to act on it.

The benefit map
Each initiative linked to the specific line it moves. An initiative that cannot be linked to one is either overhead or unjustified, and it is worth finding out which.
The baseline
Measured before anything changes. Baselines reconstructed afterwards always flatter the programme, and everybody involved knows it.
The profile
When the benefit appears, month by month. A benefit with no profile is invariably reported as on track right up until the year it was due.
The benefit owner
Someone in the business carrying the number in their own budget, separate from whoever delivers the change. Without this the programme marks its own homework.
Claimed against banked
What has been declared against what has shown up in the accounts. The gap between those two columns is the single most useful number in programme governance.
Double counting
Two initiatives claiming the same saving. It is extremely common, and it is why programme benefits routinely exceed the entire cost base of the department they came from.
The mistake people makeTracking delivery milestones and calling it benefits tracking. A programme can be green on every milestone and have banked nothing, and that is the normal state of affairs rather than the exception.
What it’s forA programme has been approved on a business case and delivery is about to start.
What it’s not forThe benefit genuinely cannot be measured. Say so openly rather than inventing a proxy that will be gamed.

How you run it

  1. Map every benefit to a line in the accountsIf nobody can name the line, the benefit is not real yet. That conversation is uncomfortable and it is the entire point of the exercise.
  2. Baseline before you startMeasure it now, while nobody has an interest in the number. A baseline set after delivery begins is negotiated rather than measured.
  3. Give each benefit an owner in the businessNot in the programme. Someone whose own budget carries the number, so that banking it is in their interest rather than in the programme's.
  4. Profile it month by monthWhen should this appear, and in what shape. A benefit without a profile stays green until the day it was due and goes red the day after.
  5. Report claimed against banked, every monthTwo columns and the difference between them. Every other programme metric can be argued with; this one cannot.

The prompt

Two ways to run it

Run this tool in your own Claude

The short prompt starts your partner against the library on your disk. The long one carries everything with it and needs nothing installed.

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Everything above is free — what this tool is, what it is for, what it is not for, and how to run it as a workshop. Three tool prompts a month are free with an account; beyond three, and for the printable canvas, it is the paid part.

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